Managing a good business is not easy. Decision-making is not as simple as applying some mathematical algorithm to a single set of accounting data. A good manager must consider business problems from multiple perspectives. In the context of measuring people productivity, a manager must be astute in the knowledge of their people, market and customer trends. The challenge manager’s deal with on a day-to-day basis is to know their market, their customers, and making sure their people are informed to have a successful day or week. Employees will operate at their best when know their manager can lead them in the right direction and willing to listen to their ideas to grow the business. This causes employees to function at high peak performance because their work is beneficial, not superficial. The resulting conclusions can set in motion plans of action that bear directly on the overall fate of the organization.